TIPS FOR VIEWING OUR LIVE WEBCASTS AT FINGERLAKES1.TV
When watching a live webcast you are actually continuosly downloading a live streaming video/audio file.
Our webcasts are streamed using Adobe Flash
YOU MUST HAVE A BROWSER THAT SUPPORTS FLASH
Turn Off any other functions on your computer that may be using the Internet connection when you are using when watching a live webcast. Also, there may be other members of your household or network that are using the Intenet which is taking away the bandwidth necessary to steam the webcast,
You can test your local connection at www.speedtest.net.
For watching our webcasts, High Speed connections (download rate) of atleast 1000 kbps work best.
If the webcast or video should appear to freeze, try hitting the pause button and then 'play' to restart the stream. If this doesn't work, try shutting your browser window and logging back on.
VIEWING ON MOBILE DEVICES:
Our live events cannot be viewed on most smartphones and or mobile iOS devices.
Our recorded webcasts and on-demand videos are available on most mobile devices.
So you've tested your connection speed but still are having issues?
Try clearing the cache on your browser. (In your browser menu go to 'Internet Options' or 'Options'
You may need to reconfigure your security or privacy settings. High security settings or firewalls may often block your downloading efforts. Most people downloading streaming video set their security to a MEDIUM level. If you see a white page instead of a viewer this is usually due to the video stream being blocked in some fashion at your location. This can be due to a firewall, router or security application.
If your computer asks if you ALLOW ACCESS to our website, the answer should be YES. You can add FingerLakes1.tv and FingerLakes1.com to your TRUSTED SITES on your home computer through Control Panel>Tools>Internet Security Options.
If you are watching at work or school there also may be corporate firewall issues and security measures that prevent downloading the webcast file. Talk to your IT person To see what options are.
We hope you enjoy watching out live webcasts at FingerLakes1.TV and please be sure to visit our sponsors websites and drop them a note to say thanks. Our webcast and podcasts sponsors underwrite the entire cost of providing these events and production free to our viewers.
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